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We respond promptly to support requests from all Orai users to make sure any issues are resolved as fast as possible.
Yes, you can upgrade your Orai account at anytime by:
1) Going into the burger menu on the top left corner in the application
2) Click the subscribe to Orai Pro option in the menu
You can use your previous account by going in the application's login page and clicking on forgot my password to reset the password. If your problems persist. Please contact firstname.lastname@example.org
You can contact sales to get a custom plan. Email us at email@example.com to request one.
iOS Refund policy:
Orai does not have the ability to process refunds since all purchases are processed through your app store. To request a refund through Apple, go to the link and follow these steps below:
1) Log in with your Apple ID
2) Find Sideline in your Purchases list
3) Click on Report a Problem
4) In the Choose Problem dropdown, select "Didn't mean to purchase this item"
*Apple should process the refund within 48 hours.
Android Refund policy:
Google has a variety of methods for you to get a refund as listed on this page:
You can contact us at firstname.lastname@example.org
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